Module Catalogues, Xi'an Jiaotong-Liverpool University   
Module Code: IFB205TC
Module Title: Process Management
Module Level: Level 2
Module Credits: 2.50
Academic Year: 2021/22
Semester: SEM1
Originating Department: School of Intelligent Finance and Business
Pre-requisites: N/A
Process management is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Processes can be structured and repeatable or unstructured and variable.

The aim of the module is to provide students with an understanding of the key principles, systems and techniques used to assure effective operations management.

The module enables student to: (i) understand the role of process management in manufacturing and service organisations, (ii) adopt industry best practices for efficiency or pursue competitive differentiation, and (iii) manages the lifecycle of improvement and optimization, in a way that translates directly to operation.
Learning outcomes 
A. through the execution of the process, the values of calculations performed and the information collected and generated along the way make agile course corrections

B. embed Six Sigma quality and reduce cumulative costs across the value chain

C. Pursue strategic initiatives with confidence, including mergers, consolidation, alliances, acquisitions, outsourcing and global expansion.
Method of teaching and learning 
Formal lectures including the use of labs/tutorials to enable the appreciation of technical aspects of operations management and the ability to use the relevant numerical tools and analysis methods.
Introduction to Process Management

Importance to improve business process

Organizational strategy and process architecture in process management implementation

Critical success factors in process management

Structured approach to process management

Framework to process management
Delivery Hours  
Lectures Seminars Tutorials Lab/Prcaticals Fieldwork / Placement Other(Private study) Total
Hours/Semester 14    7      54  75 


Sequence Method % of Final Mark
1 Group Report(1000 Words) 50.00
2 Business Simulation(1000 Words) 50.00

Module Catalogue generated from SITS CUT-OFF: 10/21/2020 7:00:12 PM