Module Catalogues, Xi'an Jiaotong-Liverpool University   
 
Module Code: MAN474
Module Title: Project Stakeholder Management
Module Level: Level 4
Module Credits: 5.00
Academic Year: 2019/20
Semester: SEM2
Originating Department: International Business School Suzhou
Pre-requisites: N/A
   
Aims
This module aims to equip students with knowledge of stakeholder engagement, developing skills for applying best practices and techniques for stakeholder management to facilitate successful project delivery. The module provides students with a review of origins of stakeholder management and the tools and techniques to identify and engage project stakeholders in a professional and ethical manner, to prioritise their importance based on their influence, involvement, power and contributions to project success. Their impact on Projects, Programmes and Portfolios as well as the role of the Project Management Office (PMO) are introduced along with the role of the project team in managing expectations, perspectives and concerns of diverse stakeholders in order to create a win-win outcome for projects.
Learning outcomes 
A. Demonstrate a critical understanding of fundamental principles and concepts in stakeholder engagement and management, their needs and expectations; and how stakeholder management relates to the successful delivery of projects and overall project performance.

B. Recognize and critically evaluate the importance of processes within PMBOK Stakeholder management knowledge area and relevant managerial theories for stakeholder engagement.

C. Apply contemporary (project management) tools and techniques for stakeholder identification and determine which stakeholders are relevant to the project.

D. Determine which stakeholders demonstrate an engagement gap, and determine the appropriate (communication) strategies for reaching desired stakeholder engagement level.

E. Develop an understanding of ethical and professional issues relevant to effective stakeholder management and practice such understanding in management of real world projects

Method of teaching and learning 
Class PPTs are broken up into separate units and suporting "talkover" videos, using Zoom and green screen, are posted on ICE for each unit. Another video is a created as a challenge for students. This is posted on Wechat, with a deadline, and students post solutions to Wechat. Online classes are held to support this at the usual times but connectivity is not good so this does not always work so well. Getting better however, and there is continuous communications with students through Wechat. No modification to learning outcomes.
Syllabus 
1. Defining and categorizing project stakeholders, Management and engagement, Principles of dealing with stakeholders within the PMBOK framework.

2. Stakeholder theory and Stakeholder identification.

3. Stakeholder theory and its impact on Corporate Strategy and the P3 framework (Project, Programmes and Portfolios)

4. Project Stakeholder Analysis, Methods, Tools, Systems and templates for stakeholder analysis

5. Project Portfolio Evaluation and Project selection in context with Stakeholder Management strategies

6. Communication with Stakeholders

7. Ethical issues in Stakeholder Relationships.

8. Practical application of tools and techniques.

9. P3 Evaluation and Controlling within Stakeholder Management context.

10. The role of the PMO (Project Management Office)

11. Earned Value Method as Decision tool.

12. Practical P3 evaluation based on real life Projects.

Delivery Hours  
Lectures Seminars Tutorials Lab/Prcaticals Fieldwork / Placement Other(Private study) Total
Hours/Semester 36          114  150 

Assessment

Sequence Method % of Final Mark
1 Online Q&A, And Discussion Forum Participation 15.00
2 Problem-Based Online Group Exercises 40.00
3 Individual Report 45.00

Module Catalogue generated from SITS CUT-OFF: 6/6/2020 10:41:54 PM