Aims and Fit of Module

This module focuses on the emotional intelligence skills needed to be a successful manager. The module adopts a workshop style of teaching and will involve many practical exercises to gain insights and practice in identifying and using emotional intelligence skills.

Learning outcomes

A Identify the relevance of emotional intelligence for management and leadership roles, including teamwork and interpersonal communication B Understand the nature of emotions and the different components of emotional intelligence C Reflect on their current level of emotional intelligence and emotional skills and its impact on current performance D Identify ways to develop emotional intelligence and emotional skills for future performance

Method of teaching and learning

Lecture Case study Class discussion Simulation and role-play